Avaya Inc. is a privately held telecommunications company which specializes in enterprisetelephony and call center technology. Formerly the Business Communications unit of Lucent Technologies, it was spun off on October 1, 2000 with 34,000 employees.

Since the spin-off, Avaya has sold its manufacturing and connectivity businesses and acquired several companies to support its current product set – Vista, VPNet. Quintus, Routescience, Nimcat Networks, Spectel, Ubiquity Software and Traverse Networks. Sales through channels have grown from 98% direct to 50% alternative channels.

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